Appointments
We operate an appointment system for seeing both the practice doctors and nurses.
Please do not blame the receptionists if you are unable to get an appointment or if you are unhappy with the appointment system. They are only doing their job!
TO MAKE AN APPOINTMENT: Telephone 01636 702363 during Surgery Working Hours or call at the reception desk. You can also book an appointment using Appointments Online.
If your need is urgent and there are no appointments available, you may be put through to speak to a triage nurse to assess the urgency of your request.
Please remember: Emergencies will always be seen on the same day.
TO CANCEL AN APPOINTMENT: Please contact the surgery on 01636 702363 to cancel so your appointment can be of use to someone else, or, Click Here to cancel your appointment(s) by using appointments online.
Telephone Triage
A triage nurse is available most mornings between 8.30Am and 11.00AM for advice and may be contacted by calling 01636 702363.
Home Visits
In order to ensure that the best use is made of your GP services, please attend the surgery whenever possible. If you need advice, you can contact NHS DIRECT on 08454647 or by visiting their website.
If you would like to request a home visit, please telephone the surgery on 01636 702363. Please make your call as early as possible after 8.00AM and before 10:30AM.
GP visit recommended:
- The terminally ill.
- The truly housebound patient for whom travel to premises by car would cause deterioration in their medical condition.
GP visit may be useful:
- Following a conversation with a health professional, it may be agreed that a seriously ill patient may be helped by a GP's visit.
GP visit is not usual:
- Heart Attack - severe crushing chest pain. The best approach is to call an emergency ambulance. DIAL 999
- Common symptoms of childhood: fevers, cold, cough, earache, headache, diarrhoea/vomiting and most cases of abdominal pain. These patients are usually well enough to travel to the surgery. It is not harmful to take a child with fever outside.
- Adults with common problems, such as cough, sore throat, influenza, general malaise, back pain and abdominal pain are also readily transportable to the doctor's surgery. Transport arrangements are the responsibility of the patients or their carers.